CAPA (Corrective and Preventive Action) initiates a process in the Quality Management System that requires an organization to make sure that the recurrence of a quality issue does not occur again.
A corrective and preventative action (CAPA) program’s primary purpose and expected benefit is the ultimate elimination of nonconformities in an organization’s quality management system (QMS).
The organized step-by-step procedure used to manage a CAPA would be called a CAPA Management System. It may also be termed the disciplined way of handling the CAPA process.