A supplier delivers defective materials. An operator uses an outdated procedure. A corrective action gets closed, but the same problem
A spreadsheet rarely looks expensive. Neither does a paper log or an extra 10 minutes spent searching for a sample
A defective product is bad. Discovering that nobody documented the defect, nobody owns the corrective action, and the same problem
A missed calibration deadline, an undocumented repair, or an instrument used beyond its acceptable limits can compromise laboratory results and
A product fails inspection. An employee skips a required quality check. A factory misses a legally required reporting deadline. All
An auditor asks for the history of a sample. Can your lab show where it came from, who handled it,
Quality assurance and quality control are often used interchangeably, but they serve different purposes. Quality assurance (QA) focuses on preventing
A sample sitting in a freezer may look like a storage problem. In practice, it can be a records-management problem
The audit starts normally. The auditor asks for a procedure, checks a few records, talks to an employee, and then
A sample can be perfectly collected and still go wrong in the lab. It can be mislabeled, stored incorrectly, left
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