Sigma is a statistical unit of measure, which reflects process capability. The term "sigma" is used to designate the distribution or spread about the mean (average) of any process or procedure. The sigma scale of measure is perfectly correlated to such characteristics as defects-per-unit, parts per million defective (PPM), and a probability of a failure/error.
For a business or manufacturing process, the sigma capability is a metric that indicates how well that process is performing. The higher the sigma values, the better. Sigma measures the capability of the process to perform defect-free work. A defect is anything that results in customer dissatisfaction. The sigma value indicates how often defects are likely to occur.
The higher the sigma value, the less likely a process will produce defects. As sigma increases, costs go down, cycle time goes down, and customer satisfaction goes up. A level of six sigma (about 3.4 defects per million) represents the world-class quality. That means all products and business processes are defect free. But average companies today function at 3 to 4 sigma (about 66,807 and 6,210 defects per million) and this translate to lose 15 to 40% of their revenue due to poor quality.
Simply defined, Six Sigma is a process to identify and eliminate waste. Six Sigma is:
The Six Sigma approach has been used successfully in leading companies such as AlliedSignal, GE, Lockheed Martin, JP Morgan & Chase, American Express, Seagate Technology, ABB, etc. It was first begun at Motorola, but received international acclaim when Jack Welch CEO at GE claimed billions of dollar in savings.
The Six Sigma Quality initiatives has lowered GE's costs by dramatically reducing rework, simplifying processes, and reducing direct material costs. Design for six sigma has been a key to the introduction of numerous high-quality new products with significantly enhanced features.
Quality Institute of America can help you improve your current business processes using six-sigma methodology, and our own methodology. We provide the full range of six sigma training and certifications: master black belt, black belt and green belt. We have developed a very cost effective six-sigma program for small, medium and large organizations.
Quality Institute of America offer comprehensive training and consulting to implement six sigma programs. We customize training programs based on organizational needs. Also, we offer both in-house and remote location training.
Quality Institute of America has standardized different levels of six sigma training. Also, we offer customized training to meet each client’s specific needs. Several of our training program curricula follow:
This is a one to two day interactive hands-on training designed for executives (President, VP, Directors, Managers, etc.). This course is designed to provide understanding of the six sigma concept, methodology, benefits, roles & responsibilities, and implementation road map.
This 3 day interactive hands-on training is designed to make the Six Sigma leader/champion a leader in the overall Six Sigma program. The Six Sigma leader/champion is responsible for coordinating a business roadmap to achieve Six Sigma. They select projects, execute control, and alleviate roadblocks for the Six Sigma projects in his or her area of responsibility.
This three to four weeks interactive hands-on training is designed to make the black belt a team leader and implement six sigma methodology and tools to impact the results of major improvement projects. Also, this course prepares the BB to coach and mentor green belts and other organizational strategy for improvements.
This one week interactive hands-on training is designed to make the green belt a team leader and implement six sigma methodology and tools to impact the results of improvement projects. Green Belts normally concentrate on short and long run projects within their own departments.
Quality Management System Software (QISS):
Quality Institute of America offers its very own QISS software that helps organizations manage their Quality systems and initiatives by providing tools for performing the fundamentals of the Six Sigma methodology: Define Measure, Analyze, Improve and Control (DMAIC). Among the many different applications available, the work-flow tools available for Define (Document Control, Risk Assessment, Nonconformance, modules), Measure (Lab management, inspection, Calibration modules), Analyze (Cause Analysis module), Improve ( Local Solutions, CAPA, Management of Change modules), and Control (CAPA, Global Solutions modules) provide easy, intuitive and comprehensive systems for a robust Six Sigma program.
Since 1994 QIA’s integrated service provides comprehensive and flexible solutions to achieve your business success.
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